"IP needs to be more relevant to the needs of today’s clients"
"Clients were being referred for other types of advice, but not income protection"
“Without referrals that come from the industry, we wouldn’t exist”
No penalty for claiming for the same condition twice
Withdrawn from market as separate product last month
Critical illness the least received benefit
Income protection sales rise 2%
"Having an ongoing income and being able to contribute like that was incredibly important for my self-respect"