COVER produces must-attend live and virtual conferences, webinars and awards ceremony for advisers and brokers who specialise in selling protection and healthcare. The success and power of the COVER brand has enabled us to launch and host many different market-leading events, including the COVER Protection & Health Summit, the COVER Excellence Awards, the Women in Protection and Health Awards and more.
The Customer Care Conference, evolving from the Claims and Underwriting Forum, is the first industry event to focus exclusively on customer care and outcomes. It brings together the protection and health value chain to explore how we can enhance connections with clients and create better consumer outcomes.
COVER is delighted to again host the Customer Care Awards for 2025.
At the heart of every protection and health insurance policy is a human being; these awards celebrate excellent customer service offered by providers operating within the life, protection and health insurance space.
The COVER Excellence Awards return for 2025, aiming to recognise the very best that the protection and health industry has to offer.