Opinion

44% of prospective customers believe that having Covid in the past is a barrier to buying protection

"Bereavement can impact people in many different ways"

Rumours? No, it's all true

"Many will consider an insurer's approach to climate change when making their purchasing decisions"

"An imminent need for companies to re-evaluate their digital journeys"

"Promoting the affordability of life insurance among mortgage holders can empower a potentially vulnerable consumer group"

"Beyond the potential regulatory penalties, non-compliance can also result in reputational damage"

“Putting a name, face and voice to a claims story elevates it to an entirely new level”

"We can build a stronger and more consumer-focused industry"

"The key thing is to identify the need and have a conversation"