British Friendly

According to a recent poll from EDM Group, one-third of people claim to have switched insurers in the past two years because of poor service. In your view, how can insurers improve customer service?

British Friendly has launched a quote app for its range of Income Protection products.

Zurich recently wrote to the Chancellor asking for the introduction of tax rebates on income protection. If implemented, would rebates boost income protection take-up?

Income protection provider British Friendly has launched a new online application process for financial advisers.

Income protection provider British Friendly has confirmed it will continue to guarantee its existing rate tables across all products until January 2017, for both new and existing customers.

Income protection (IP) provider British Friendly has announced it paid out 96.27% of claims during 2013.

Fiona Murphy finds the individual income protection market is going ‘back to basics' to target consumers

Aggregator Direct Life has partnered with British Friendly to launch a new income protection (IP) policy, BFS Protect, on its LifeQuote service.

British Friendly has created a simplified income protection product to be sold through advisers only.

The Association of Mortgage Intermediaries (AMI) has reported it is in talks to potentially create a protection-specific focus within the body. Many in the industry have supported the move, but what necessary results would such a body need to produce...