British Friendly

The vast scale of self-employed people who believe less income protection claims are paid out than actually are has been found by research from British Friendly.

British Friendly's Mark Myers calls for the protection industry to show greater transparency and togetherness by timetabling the release of claims stats.

Mark Myers revisits the claim statistics debate.

British Friendly paid 96% of the 5000 income protection claims received over the past five years, newly released figures have revealed.

British Friendly is the first insurer to publish its claims statistics for 2014 showing that it paid 96.7% of income protection (IP) claims.

British Friendly has become the latest company to join the Protect Association.

As the ABI examines publishing claim statistics on short-term income protection (STIP) policies, British Friendly's Mark Myers says we need greater clarity on these plans.

Income protection provider British Friendly has appointed Roy McLoughlin of adviser firm Master Adviser as a new non-executive director.

According to a recent poll from EDM Group, one-third of people claim to have switched insurers in the past two years because of poor service. In your view, how can insurers improve customer service?

British Friendly has launched a quote app for its range of Income Protection products.