Alain Desmier

Firm closed its doors to new customers in March

"Right customer, right journey"

Joshua Sargent named new CEO

"Beyond the potential regulatory penalties, non-compliance can also result in reputational damage"

“Bad firms seem to find loopholes around these kinds of rules”

“Innovating the customer acquisition process and driving better outcomes”

“The era of 'cheap' data is over”

“The extension must surely be welcomed by all”

Now available for members to watch

'If you are trying to market to a family person, that’s not me. You are not marketing to me'