Opinion

“It’s a reflection of the industry that the conversations are starting to sound like a broken record.”

'Meeting in someone’s home you often form a relationship which is just not possible over Zoom'

'In a free market, choice is fair and right as long as the customer understands how and what they are buying.'

“Commission is the root cause of good as well as bad, a bit like money itself.”

'Sometimes changing even one key behaviour will generate greater than usual actuarial benefit'

'Choosing the right moment to raise the subject of protection is about personalising the protection conversation'

'Focus on enrichment, staff training and company strategy'

'A significant impact on not only their education, but also their social skills and mental health'

'Consumers expect advice that chimes with their own experiences, preferences and needs'

Building Back Together