Louise Colley

Ahead of the Consumer Duty

“It’s not about me succeeding anymore; I want the business to succeed”

“A framework for a consistent approach for reporting would be needed”

Monthly income instead of lump sum

"The true value of protection is shown when times are toughest"

“Bringing people into a real opportunity to develop is profound”

Part of digital-first approach

Includes Total Permanent Disability benefit

Wellbeing is top of the list for various protection and health experts

Over £167.8 million