Louise Colley

Sits alongside its life and CI plans on the dashboard

Adopts ex-smoker questions

Investigation, diagnosis and treatment of specific serious illnesses

Tips on how to climb the career ladder

“Protection remains an extremely important area for us as a network”

Product flexibility, accessibility and supporting advisers

Consumer Duty, cost of living and consolidation

Only 15% of young people have basic understanding of IP

To assess the balance between cost and quality

“The best kind of claim is not to have one in the first place”