"The key thing is to identify the need and have a conversation"
"Clients were being referred for other types of advice, but not income protection"
“I don't think I'd sleep at night knowing I haven't discussed protection”
"It's building the foundation for that protection conversation"
“Getting the right people and diverse people is really important”
On Iress, iPipeline and LifeQuote
"Our focus has been on providing certainty at claim"
Protection Pulse 2022 Review finds
Director of strategic partnerships