claims handlers

Canada Life Group Insurance has expanded its Group Income Protection (GIP) Early Intervention Service (EIS) to cover over 320,000 additional employees.

The British Insurance Brokers' Association (BIBA) has appointed Flaxmans to provide a specialist Claims Advocacy Service to members.

Friends Life has simplified its Group Life claims process by removing the need to have sight of the original death certificate to verify Group Life claims.

Consumers have admitted feeling ‘angry' and ‘powerless' due to frequent communications from Claims Management Companies and are calling for them to be banned; research has found.

Barclays has launched a new feature within its mobile app, Barclays Pingit, giving businesses such as insurers the ability to pay individuals using their mobile phone numbers.

Disability charities have slammed the government's Workplace Capability Assessments (WCA) as ‘farcical' as those with progressive conditions are being advised they could consider a return to work.

Asking insurance customers to be honest could cut nearly £100 million off the £1 billion a year cost of fraudulent claims.

UK insurance companies are either failing to capitalise on the customer data they hold or adequately capture it in the first place.

The British income protection (IP) market should learn from some of the mistakes made by the Australian market in recent years, Gen Re has said.

The Financial Conduct Authority (FCA) is consulting on changing its rules for consumers disclosing personal information to insurers.