Sprout.ai research shows
“Putting a name, face and voice to a claims story elevates it to an entirely new level”
Square Health's Steve Casey is living proof that CIC can be a vital lifeline for anyone who suffers a stroke. However, as he found out first hand, the experience of making a claim may differ from one provider to the next. Here's his story...
Insurers and policyholders could face increased costs following a European Court of Justice decision that claims handling should not be exempt from VAT.
CEGA, the medical assistance and claims handler, is to be bought out by management, led by Alistair Hardie, group chief executive of CEGA.
Munich Re's Adrian Stevenson says the life insurance industry has three key issues to tackle if it is to truly grow the protection market.
Munich Re's Mike Bolshaw discusses the issues around suicide exclusions built into life insurance policies.
One fifth of insurance claimants consider their insurer has poor communication skills, according to research from EDM Group.
The Ministry of Justice increased pressure on the claims management sector last year resulting in the removal of more than 200 licences from firms flouting the rules.