Vitality

Consumer Duty implementation

Series of digital enhancements made

Talking therapies made up 85% of mental health claims

Breast cancer half of all claims from women

"Plans increasingly provide clients with a complete end-to-end healthcare proposition"

Total percentage of claims increased to 96.9%

"MS is a condition underwriters will see fairly often, and it does present some challenges"

Claim assessment times is new measure for 2024

Life insurance can play an important role in preventing claims from occurring by effectively encouraging healthy eating. Here, we explore how