Changes to propositions, services can be refleced instantly
“We've certainly done something new in the market”
“Fear and lack of knowledge of the healthcare system was a big concern”
Helps to meet compliance obligations
"11% of UK workers had accessed private hospital treatments in the past two years – for 18-24 year-olds, this increased to 17%"
Communication needs to help men feel comfortable in coming forward
Attitudes towards protection measured ahead of Consumer Duty
Existing customers to also access services
"These benefits will make a difference in their day-to-day lives"