Three quarters of policyholders unaware of mental health support as added benefit

Research by LV= shows

Jaskeet Briah
clock • 1 min read

Over three quarters (77%) of policyholders were unaware that insurers provide mental health support as an added benefit, according to new research by LV=.

The survey of 4,000 adults, forming part of the LV= Wealth and Wellbeing Research Programme, found that more than four in 10 working adults felt increased anxiety and stress in the last 12 months. Of those policyholders who sought mental health support in the last year, over half (59%) accessed support through the benefits included in their protection cover, and last year usage of the insurer's LV= Doctor Services benefit increased by 71% year-on-year. According to LV=, over two thirds of adults aged 25-44 were comfortable accessing mental health support remotely and 9% took time off ...

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