Reassured adds artificial intelligence to post-sale communications

Changes to propositions, services can be refleced instantly

Jaskeet Briah
clock • 2 min read

Reassured has adopted artificial intelligence (AI) to improve post-sale communications for customers through a partnership with Synthesia.

Reassured will offer tailored video content to new protection clients to drive engagement and understanding, based on technology from Synthesia, an AI video creation platform for enterprises. The videos, delivered by human-looking avatars, will explain the next steps and reiterate the value added benefits of the cover that has been purchased. The content is bespoke to the type of cover purchased and to the specific insurer chosen, Reassured detailed. This enables the life insurance broker to highlight specific benefits of the policy, such as virtual GP services and access to second me...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

COVER partners with AMI for Women in Protection and Health Awards

COVER partners with AMI for Women in Protection and Health Awards

Women in Protection and Mortgages

COVER
clock 03 November 2025 • 1 min read
Advisers want to learn more about AI: Paradigm

Advisers want to learn more about AI: Paradigm

Technical knowledge gap found

Jaskeet Briah
clock 31 October 2025 • 2 min read
Stonebridge adds new AR

Stonebridge adds new AR

Vibrant Mortgages partnership

Cameron Roberts
clock 27 October 2025 • 1 min read