Technology

"Make it easy to do the right thing"

Provider service quality, claims timescales and Consumer Duty

"We still need to do more to reduce complexity in our industry"

"Protection advice more than ever has been budget driven"

Impact of technology on helping customers

Aims to work with other members

"Technology extends its influence beyond client-adviser interactions"

"AI can understand jurisdictions but misses details not found in data"

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Broadstone report shows