'It’s no longer expected that everyone follows a similar financial life path'
One in five believe disclosing mental health issues will impact on premiums
'Choosing the right moment to raise the subject of protection is about personalising the protection conversation'
For life insurance customers
'Elephant in the room'
'We’re only just starting to access the greater potential of technology'
Gary Burchett is retiring later this year
'Affinity bias still exists'
‘The BLM movement has, rightly, caught everyone’s attention'