We need an environment of transparency and openness, argues Helen Dick of Scottish Widows
Christine Husbands, Melissa Collett and Johnny Timpson discuss meeting the care needs of vulnerable customers on Thursday 18 October
On World Suicide Prevention Day, COVER editor Adam Saville investigates the role of group risk policies and employee benefits in supporting staff
Insurers should do more to assist families under strain following diagnosis, says nurse service
Nurses available at point of claim through insurer's HALO customer services proposition
Ahead of our Customer Care Conference on 18 May, RedArc's Christine Husbands breaks down what value-added support services can look like to various people
Three-month programme in partnership with Mapmydiabetes involving eight patients
Confidentiality concerns, privacy fears and letting family down all reasons employees do not reach out to employers for help, says RedArc
Employers should consider more than just physical assistance for disabled workers and group insurance policies should play a part
RedArc responds to ONS 'Geographic patterns of cancer survival in England' report, while Stephen Fry treatment highlights importance of early detection