redarc

To support income protection claims

Improving outcomes for customers

Cura's Kathryn Knowles investigates value-added services and why it is crucial for advisers to know their products

CII's Melissa Collett, Johnny Timpson of Scottish Widows and RedArc's Christine Husbands discuss meeting the needs of vulnerable customers with COVER editor

We need an environment of transparency and openness, argues Helen Dick of Scottish Widows

Christine Husbands, Melissa Collett and Johnny Timpson discuss meeting the care needs of vulnerable customers on Thursday 18 October

On World Suicide Prevention Day, COVER editor Adam Saville investigates the role of group risk policies and employee benefits in supporting staff

Insurers should do more to assist families under strain following diagnosis, says nurse service

Nurses available at point of claim through insurer's HALO customer services proposition

Ahead of our Customer Care Conference on 18 May, RedArc's Christine Husbands breaks down what value-added support services can look like to various people