"We can build a stronger and more consumer-focused industry"
"The key thing is to identify the need and have a conversation"
"CJD doesn’t represent much of a challenge to an underwriter"
"IP needs to be more relevant to the needs of today’s clients"
"Clients were being referred for other types of advice, but not income protection"
"Under 30's are definitely gaining a louder voice in our industry"
‘Chaos’ in mortgage market as advisers grapple with Consumer Duty
"Let’s be realistic about talking to clients about their budgets"