The Exeter has announced the launch of two new features to its income protection (IP) product, Income First, to support new Consumer Duty requirements.
The insurer stated the new features will close the support gap for vulnerable customers who are starting their first job and are unable to provide the required financial evidence to support their claim, as well as customers who are experiencing redundancy or business failure. The insurer has added a "first job promise" feature to its IP proposition where if a member claims within the first year of their employment, The Exeter will calculate their income based on an annual salary of the income they have earned so far prior to the claim. When an IP claim is made, a member's benefit is t...
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