Individual Protection

Followed by affordability and customer service

For critical illness cover

“When I first joined the protection industry, I just felt completely foundation-less”

"The remortgaging journey is a key life moment when customers are already engaged"

"In my experience few clients actually read key facts brochures"

Sentenced to three years imprisonment

Latest Adviser Watch report finds

"The need for life, CI or IP can never rightly be questioned"

Policies still "far from immune" to cost of living impact

"If we can't crack this, then we are categorically in trouble”