Friends Life

Friends Life's protection team will be raising money for Macmillan Cancer Support by taking on the Yorkshire Three Peaks Challenge on 30 June.

Critical illness is a product beset by complexity - a situation not helped by a raft of changes set to arrive next year, says Edward Murray.

Friends Life has launched a microsite connecting advisers to information on Protect+ service Best Doctors.

I have noted an increase in the proliferation of short-term income protection (IP) policies, and have several clients preferring it to full IP. Given the return-to-work statistics for the longer-term sick, I worry about selling these products to people...

Friends Life has increased new business in the last three months, with total sales reaching £292m - up 8% on the same period last year, its first quarter business update shows.

Friends Life has increased the commission advisers receive on its income protection policies by approximately 15% in a bid to bring it into line with commission received on critical illness and life products.

Friends Life has made premium rate reductions of up to 6% for sums assured of £30,000 and above on its Protect+ critical illness policy.

LifeSearch has recently released a code of conduct it would like all protection sellers to adhere to. Should there be such a code and what does it say about this market that it should originate from an intermediary rather than a provider?

Friends Life paid 90% of claims under its critical illness plans last year., 1,565 claims admitted and processed out of 1,733.

Subject access requests might seem a panacea to an industry inundated with GP reports. But there are side-effects for everyone in the chain, writes Chris Pollard.