FOS

The Financial Ombudsman Service (FOS) plans to freeze the levy it collects from firms and cut its budget by 20% over the coming year.

The Financial Ombudsman Service is expected to scrap its fee of £350 for mis-sold payment protection cases after amassing "considerable" funds since the fee's introduction in April 2012.

A client who protested about commission being taken from his pension without his permission and without receiving ongoing advice in return has had his complaint rejected by the Financial Ombudsman Service (FOS).

As the Ombudsman publishes its final decisions Richard Walsh sees how it can improve its reputation.

The Consumer Insurance Act is the first formal change in law in this space for more than 100 years. Paul Dalgliesh looks at the implications for insurers and advisers.

The Financial Ombudsman Service has raised concern about non-insurance products that look like PPI, amid many complaints confusing similar product types.

The FSA has approved consultation on Financial Ombudsman Service proposals to increase PPI case fees and overall levy to allow for more free cases, amid concerns about PPI complaint handling behaviour.

A night of live rock , with all band from within the protection industry - including the Financial Ombudsman Service - has sold out.

BBC's Watchdog aired concerns last night that the banks have not been honouring commitments to pay back missold PPI.

Tarred by the PPI mis-selling scandal, many lenders have dumped mortgage payment protection insurance propositions for short-term income protection products. However, Nicola Culley finds some brokers insisting there is a future for this ‘simple product...