FOS

FOS to change funding model levy, trial new group fee arrangement

Regulation

FOS to change funding model levy, trial new group fee arrangement

Compulsory jurisdiction and voluntary jurisdiction set for overhaul

clock 17 November 2022 • 2 min read
FOS appoints new CEO and chief ombudsman

Regulation

FOS appoints new CEO and chief ombudsman

Replacing Nausicaa Delfas

clock 09 June 2022 • 2 min read
Value Added Services - Connectivity: Noun, the state of being connected

Service

Value Added Services - Connectivity: Noun, the state of being connected

"The genie is well and truly out of the bottle"

clock 10 May 2022 • 4 min read
Ombudsman updates distress and inconvenience compensation guidance

Regulation

Ombudsman updates distress and inconvenience compensation guidance

More detailed guidance, 'fairer' outcome

clock 15 October 2021 • 2 min read

Critical Illness

Critical illness: Seven areas to keep an eye on

During 2021

clock 12 January 2021 • 5 min read

Individual Protection

FOS: Travel insurer must pay family £7000 for 'distress and inconvenience'

Final decision made in eighteen month dispute

clock 27 October 2020 • 6 min read

Adviser / Broking

AFM expresses concern over ombudsman levy increase

'Forcing good businesses to pay more isn’t the answer'

clock 18 December 2019 • 2 min read

TCF

Travel insurer 'failed to fulfil obligations' to man who suffered heart attack - FOS

‘Interim view’ of financial services dispute body

clock 10 June 2019 • 11 min read

Regulation

PIMFA urges FCA to postpone FOS £350,000 compensation limit hike

Set for 1 April 2019

clock 25 March 2019 • 2 min read

Adviser / Broking

LifeSearch adviser fired following overheard conversation

FOS orders firm to pay £2,000 compensation

clock 03 January 2019 • 2 min read
Most read
01

Most firms unable to meet bereavement claims performance levels: FCA

22 November 2024 • 3 min read
02

Claims and Underwriting: Securing cover with liver disease

21 November 2024 • 6 min read
03

Opportunities for the life insurance industry from Budget proposals

22 November 2024 • 4 min read
04

The science of a question

20 November 2024 • 3 min read
05

Partner Insight: The everyday risks clients face

20 November 2024 • 4 min read