Financial Lives Survey 2022 finds
Research by the FCA shows
According to new FCA research
Majority of IFAs think it has been ‘unclear, unresponsive and unhelpful’
FCA intervention leads to number of ARs declining in recent years
Financial services providers can make a ‘huge difference’
Consumer Duty a major part of watchdog's growing workload
New consultation launched
"An imminent need for companies to re-evaluate their digital journeys"
"Beyond the potential regulatory penalties, non-compliance can also result in reputational damage"