Financial Conduct Authority

Research shows varying levels of readiness

"There is work that you guys are going to have to do"

"Being a sustainable business means more than just meeting climate targets"

'Historic first'

'Outcomes and performance metrics'

Updated Product Intervention and Product Governance Sourcebook

Addressing customer vulnerability

"This is a juggernaut that will have many far-reaching implications"

First insurance provider participant

CEO Rathi dismissed concerns as ‘noise’