Right Mortgage & Protection Network launches Vulnerability Hub

Addressing customer vulnerability

John Brazier
clock • 1 min read

The Right Mortgage & Protection Network has rolled out a new training and resource hub for members.

Comprised of "refreshed" content, the hub aims to provide the network's members with resources and tools to help members identify and support vulnerable customers. It also includes new resources such as guides, webinars, Financial Conduct Authority (FCA) guidance, video introductions and support facilities, hosted within a centralised location for supporting and signposting on-demand. The hub also aims to support the wellbeing of its members through dedicated resources and a ‘Time to Talk' feature, which offers members a "safe space" to discuss their own wellbeing and vulnerability co...

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