Right Mortgage & Protection Network launches Vulnerability Hub

Addressing customer vulnerability

John Brazier
clock • 1 min read

The Right Mortgage & Protection Network has rolled out a new training and resource hub for members.

Comprised of "refreshed" content, the hub aims to provide the network's members with resources and tools to help members identify and support vulnerable customers. It also includes new resources such as guides, webinars, Financial Conduct Authority (FCA) guidance, video introductions and support facilities, hosted within a centralised location for supporting and signposting on-demand. The hub also aims to support the wellbeing of its members through dedicated resources and a ‘Time to Talk' feature, which offers members a "safe space" to discuss their own wellbeing and vulnerability co...

To continue reading this article...

Join COVER for free

  • Unlimited access to real-time news, key trend analysis and industry insights.
  • Stay on top of the latest developments around health and wellbeing, diversity and inclusion and the cost of living crisis.
  • Receive breaking news stories straight to your inbox in the daily newsletter.
  • Members only access to monthly programme 'The COVER Review'
  • Be the first to hear about our CPD accredited events and awards programmes.

Join now

 

Already a Cover member?

Login

More on Adviser / Broking

FCA warns of Rosemount clone

FCA warns of Rosemount clone

Fraudsters targeting individuals

Isabel Baxter
clock 11 November 2024 • 1 min read
COVER Protection and Health Summit 2024: Afternoon roundup

COVER Protection and Health Summit 2024: Afternoon roundup

Product updates and core skills

Cameron Roberts
clock 11 November 2024 • 4 min read
SBG acquires stake in New Homes Mortgage Services

SBG acquires stake in New Homes Mortgage Services

Undisclosed sum

Jaskeet Briah
clock 08 November 2024 • 1 min read