Consumer Duty

"Emerging technology solutions can now both manage and monitor vulnerability"

Building cross-sector alliance

“Protection conversations deserve the right time and effort”

"Sharing a personal experience will allow you to sell protection in your own words"

Includes greater functionality

Ten recommendations for positive change

"Providers have had to go the extra mile to demonstrate both its credibility and value"

Damaging impact on sector

Sheldon Mills says 31 July deadline ‘will not be moved’

Under the Consumer Duty