consumer confidence

Regulation

Trade bodies call for chancellor to stop FCA public enforcement

‘Proposals to publicise investigations are a worrying development’

29 April 2024 • 2 min read

Adviser / Broking

Reputation is key to clients when selecting an adviser

Reputation was more important to women

07 March 2024 • 2 min read

Individual Protection

Consumers want faster claims due to cost of living

Chartered Insurance Institute index finds

11 October 2022 • 1 min read

Insurer

CII warns restricted cover can damage consumer trust

“Consumers want confidence that the insurer will pay out”

09 August 2022 • 1 min read

Income Protection

Consumer IP education is job for government - advisers

Educating consumers on the importance of income protection is a job for government and industry-led campaigns, advisers have said.

05 November 2012 •

Income Protection

End 'goalpost moving' and publish IP payments - Pioneer

Pioneer has hit out at providers who "change the goalposts" mid-claim while also joining the chorus of insurers urging all income protection (IP) claims approval rates to be published.

26 April 2010 • 2 min read

Income Protection

Time to play catch up

Income protection sales still lag behind other types of insurance. Ed Stuart-Brown and Colin Micklewright talk to Scott Sinclair, news editor at IFA-Online, to discuss why

01 December 2009 •