claims

Royal London upgrades critical illness cover

Critical Illness

Royal London upgrades critical illness cover

Two new 100% payment conditions added

clock 04 December 2023 • 4 min read
Claims increase 15% for workplace health policies: ABI

Group Protection

Claims increase 15% for workplace health policies: ABI

One million claims made in 2022

clock 01 November 2023 • 2 min read
FCA calls for improved customer outcomes on terminal illness benefits

Individual Protection

FCA calls for improved customer outcomes on terminal illness benefits

Publication of multi-firm review highlights areas for improvements

clock 02 October 2023 • 3 min read
The role of artificial intelligence in the modern insurance landscape

Technology

The role of artificial intelligence in the modern insurance landscape

"AI can understand jurisdictions but misses details not found in data"

clock 27 September 2023 • 5 min read
Vitality pays out £96M in individual claims during 2022

Insurer

Vitality pays out £96M in individual claims during 2022

Total percentage of claims increased to 96.9%

clock 14 September 2023 • 3 min read
Legal & General adds online claim submissions

Individual Protection

Legal & General adds online claim submissions

Reducing average claim timelines

clock 13 September 2023 • 1 min read
First critical illness claim paid under Guardian cover upgrade

Insurer

First critical illness claim paid under Guardian cover upgrade

For claimant with Parkinson’s

clock 23 August 2023 • 2 min read
Aviva 'uncomfortable' on PDG's Charter opt in claim notification requirement

Insurer

Aviva 'uncomfortable' on PDG's Charter opt in claim notification requirement

“Inconsistent with specific sections of UK GDPR”

clock 21 August 2023 • 2 min read
PDG updates Claims Charter signatories amid claims delay frustration

Insurer

PDG updates Claims Charter signatories amid claims delay frustration

Claim assessment times is new measure for 2024

clock 17 August 2023 • 2 min read
The Exeter launches new system for IP claims assessment

Income Protection

The Exeter launches new system for IP claims assessment

In partnership with UnderwriteMe

clock 03 August 2023 • 2 min read
Most read
01

Advisers warn FCA of poor customer outcomes from market study 'rash decisions'

15 November 2024 • 6 min read
02

Aviva expects moderation after 44% protection sales boom

14 November 2024 • 1 min read
03

NHS waiting list records drop in September

15 November 2024 • 2 min read
04

Third of stressed Brits worried about personal finances

13 November 2024 • 2 min read
05

Chancellor targets FOS modernisation and FCA consultation

15 November 2024 • 3 min read