claims

Website offers hub for policy documents, personal details updates and treatment pre-authorisation

Only 8% of UK people believe providers pay out more than 90% of protection claims, suggests research

Survey finds 20% reduction in declined claims in a decade

98% claims paid by mutual for first half of 2018

Rehabilitation helped 40% of those who returned to work

Peace of Mind service will provide nurses for crisis support and to handle claims for policyholders

Insurer calls on insurance industry to 'comprehensively publish information'

Rehabilitation and health support plus claims information for employers and employees

Additional flexibility in the event of claim and improved pricing for all occupation classes for income protection

Old Mutual Wealth's Paul Roberts explores how insurers can reinstate or continue cover following a critical illness claim