98% claims paid by mutual for first half of 2018
Income protection mutual Holloway Friendly paid 100% of claims for April, May and June of this year and 98% of claims during H1. The announcement comes following a recent rebrand by the mutual (read about it here). The company, established by George Holloway (MP for Stroud) in 1880, paid 96% of claims in 2016 and 2017. "Our claims team have continued to review the way in which income protection claims are assessed and to remove the barriers of traditional claim assessment in order to reach decisions in just hours, instead of weeks," said Suzy Esson, head of member services for Hol...
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