claims handlers
PMI
Reservations over the introduction of open referrals in the private healthcare market can be allayed through greater medical expertise in the health insurance claims process a Healix Health Services has said.
06 June 2012
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MPPI
The payment protection insurance (PPI) mis-selling scandal has cost financial services £1.375bn so far this year, according to FSA payout figures.
28 May 2012
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1 min read
Service
Although efficient claims management remains a key driver for customer satisfaction, less than one-fifth of insurers are investing in technologies to improve their customer interaction.
26 April 2012
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Regulation
Advisers have criticised the Ministry of Justice (MoJ) for failing to protect firms from invalid mis-selling cases levelled by claims management companies (CMCs).
16 April 2012
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uncategorised
Claims have been seen as the Cinderella of the protection world. But as Karin Lloyd points out, that is about to change
16 December 2011
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3 min read
Regulation
The Investment and Life Assurance Group (ILAG) has warned that increased publishing of decisions made by the Financial Ombudsman Service (FOS) could be a boon for claims management companies (CMCs).
14 December 2011
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2 min read
Technology
A new report has called for radical changes to the claims process for life, critical illness and income protection plans.
18 November 2011
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1 min read
uncategorised
Does the external rating of products add value and what can advisers use them for? Ben Heffer explains
08 February 2011
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7 min read
