actuarial science

ONS figures

Behavioural and health science data applied to underwriting process

Survey finds 20% reduction in declined claims in a decade

Forward-thinking healthcare insurers are transforming their business through robotic process automation (RPA) and cognitive technologies

How underwriting can help simplify the sales journey

Income protection decline leaving customers at risk of limited payment policies

Online application journey using reflexive questions for advisers and customers

Personal life insurance and critical illness products now available to advisers via online application service

Technology and customer expectations have moved on, but has the industry? Suzanne Clarkson investigates…