ABI

Would fail to provide fair value

"The remortgaging journey is a key life moment when customers are already engaged"

"In my experience few clients actually read key facts brochures"

Changes in definitions for cancer, dementia and heart attack

“Our industry has made a start, but there’s still work to do”

Speech at ABI event

DEI Blueprint strategy

To help with cost of living crisis

“The inclusion of additional payment conditions has been a major battlefield”

Meets ABI Standards definitions