ABI

“Bad firms seem to find loopholes around these kinds of rules”

Ahead of Spring Budget

"For customers it's a difficult discussion at a difficult time"

Under the Consumer Duty

In conjunction with Fairer Finance

Would fail to provide fair value

"The remortgaging journey is a key life moment when customers are already engaged"

"In my experience few clients actually read key facts brochures"

Changes in definitions for cancer, dementia and heart attack

“Our industry has made a start, but there’s still work to do”