Kirsty Cooper has been appointed as the insurance and pensions champion for the government's expanded dormant assets scheme
Cooper, who is general counsel and company secretary at Aviva, will take on the role in a bid to reunite financial services customers with their money. The scheme has previously focussed on returning dormant assets from bank and building society accounts to customers, but the Department for Digital, Culture, Media and Sport (DCMS) is now seeking to expand it to other products, including insurance, stocks and shares, and pensions. Cooper will be tasked with working the industry to improve reunification processes, develop appropriate definitions of ‘dormancy', and consider the practical...
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