Aria Assistance, the insurance-related assistance service, has announced a suite of travel risk management services.
The company said that underpinning the advice and response elements of the service is a bespoke Travel Risk Information Portal (TRIP), a medical and security gateway, in conjunction with specialists in the security industry, designed to understand and mitigate risks travellers may face in an unfamiliar location.
Additional medical and security consulting services can then be added according to client needs, including remote site medical services, crisis management planning or security/medical staffing solutions.
Randall Gordon Duff head of Aria's Corporate Travel team, said: "Our new travel risk management proposition is a natural evolution of our assistance capability.
"It enables us to work with employers in creating customised programmes that address mitigating medical or security risks pre-travel, whilst also ensuring a robust response capability can be activated, if required, at any time or in any location around the world.
"Our offer is a realistic, credible alternative for businesses that want to ensure that their employees feel both safe and valued when they work overseas."
Travel Risk Protection Services include:
• Pre Departure
• 24/7/365 integrated medical and security advice hotline including vaccination arrangement service
• Pre-travel medical information provided by the UK National Travel Health Network and Centre (NaTHNac)
• Access to a Travel Risk Information Portal including a health and security risk monitor, destination reports on 200+ countries and an incident alert service
• Security training, contingency planning and customised risk reports
• Bespoke Occupational Health programmes
• Secure online medical record and travel information storage
• Whilst away overseas
• Telephone access to qualified medical staff and security specialists 24/7/365
• Medical referrals arranged through a network of over 50,000 vetted providers
• Guarantee of medical expenses and medical monitoring when you are hospitalised to ensure you receive the right treatment
• Help with visas, legal assistance, translation, medical claims, motor/home assistance in your home country and lost credit cards or passports
• Travel tracking to help business travellers obtain assistance wherever they may be located
• Emergency Response
• Medical evacuation
• Crisis hotline, security incident management and evacuation
• Post incident counselling
• Arrangement of repatriation of mortal remains
