NHS patient survey shows slight improvement in cancer care

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An NHS cancer patient survey has shown 61% of trusts have improved on previous results.

The second national survey showed findings were up 1% on 2010 and 2011, for patients treated between 2011 and 2012.

The most significant increases in positive scores were for information and communication issues.

But the results showed the NHS was lacking in providing more information to patients' family members.Juliet Bouverie, director of services at Macmillan Cancer Support, said: "We welcome the release of this data. It is fantastic news that so many trusts have improved in the experience they provide cancer patients in one year.

"However it is essential that this is the case across all cancer types. People who have rarer cancers should not be treated any worse than those with a common cancer."

She added the NHS Commissioning Board now needed to ensure strong incentives were provided to the NHS so that commissioner performance was judged on patient experience.

Jo Webber, deputy director of policy at the NHS Confederation, said: "The fact that so many cancer patients rated their care so highly is something the NHS should be very proud of. Excellent care doesn't happen by accident; it is the result of detailed planning, hard work and well-developed medical and personal skills of NHS staff.

"Across the board, clinicians and managers will be examining their individual reports closely to see where they can improve their performance, even in organisations which have scored highly or improved significantly."

There were nine added questions in this year's survey, including an overarching question asking patients to rate their overall care. This came out with 88 per cent of patients rating their care excellent or very good.

The reports are publicly available on the Quality Health website.

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