“Protection conversations deserve the right time and effort”
"Sharing a personal experience will allow you to sell protection in your own words"
"Providers have had to go the extra mile to demonstrate both its credibility and value"
The biggest threat or the best lesson?
"More could be done by the industry to highlight quality measures"
“Success rests on collaboration with employers, not on GPs alone”
“The future will likely be placed in the hands of technology”
"How does protection insurance compete against electricity bills, Netflix or new clothes for the kids?"
"It’s a sad day that when tenders come up for renewal, the lowest bidder wins"
Checklist for the measurement and evidencing of Consumer Duty