vulnerable customers

Bupa to improve numerical transparency for vulnerable customers

Insurer

Bupa to improve numerical transparency for vulnerable customers

Partnership with Plain Numbers Project

clock 18 August 2022 • 1 min read
Right Mortgage & Protection Network launches Vulnerability Hub

Adviser / Broking

Right Mortgage & Protection Network launches Vulnerability Hub

Addressing customer vulnerability

clock 18 February 2022 • 1 min read
Scottish Friendly launches full cash benefits life plan for Over 50s

Term Assurance

Scottish Friendly launches full cash benefits life plan for Over 50s

My Mutual Guaranteed Over 50s Plan

clock 15 February 2022 • 1 min read
Seven Families: Seven years later with Tracey Clarke

Income Protection

Seven Families: Seven years later with Tracey Clarke

“That year was almost a cruel lesson in hindsight”

clock 09 February 2022 • 5 min read
The Exeter commits to Vulnerable Customers Charter

TCF

The Exeter commits to Vulnerable Customers Charter

First insurance provider participant

clock 28 January 2022 • 2 min read

Adviser / Broking

Protect Line to implement AI technology to identify vulnerable customers

Emotion-detection speech analytics

clock 08 February 2021 • 1 min read

Adviser / Broking

SOLLA and Just Group update adviser vulnerability training

Covid-19 and cognitive decline

clock 26 January 2021 • 1 min read

Regulation

FCA vulnerable customers best practice 'step in the right direction'

Could prove to be 'catalyst' for better access to insurance

clock 29 July 2020 • 3 min read

TCF

CII to tackle 'negative perception of claims'

Over next 12 months

clock 20 January 2020 • 1 min read

Technology

Martin Werth: Most of our customers are vulnerable

'Technology will be the key'

clock 04 November 2019 • 3 min read