“Protection conversations deserve the right time and effort”
Mental health challenges affected 57%
"More could be done by the industry to highlight quality measures"
“I’d spent two years trying to get a diagnosis for my foot problems”
"Customers can still be unsure of what support is available and relevant to them"
"The remortgaging journey is a key life moment when customers are already engaged"
App provides clinical health support
“My mission is to continue to champion the cause of claimants and vulnerable customers”
“The argument for protection is better understood now than ever before”