Swiss Re

Focus on customer outcomes

Technology empowering change

Nicki Plews takes the role

As insurers grapple with rising claims due to aging populations and the lingering effects of COVID-19; firms must strike a balance between automation and personalized service to deliver a superior claims experience.

Automated underwriting process

Adviser survey results

Swiss Re releases Term and Health Watch

AI assistant Guide Scout

Andreas Berger to take position

Life insurance needs to embrace technology for smoother claims and happier customers. Swiss Re's launch of ACE and CARE highlights the importance of meeting increasing customer demand for digital services.