Shepherds Friendly

Signatories drop to seven due to claims turnaround times

Andy Morris named vice-chair

Life cover for Type 2 diabetes

Claim assessment times is new measure for 2024

“Anyone who says reviews are not an ego boost is lying”

“A satisfaction metric that is absolutely crucial to measure and monitor performance”

Total pay outs hit 96.2%

Extends existing partnership

All of this year's winners

Simplification of advice process