Shepherds Friendly

PDG names eligible 2024 Claims Charter signatories

Insurer

PDG names eligible 2024 Claims Charter signatories

Signatories drop to seven due to claims turnaround times

clock 01 May 2024 • 4 min read
Ann-Marie O'Dea replaces Stuart Tragheim as AFM chair

Insurer

Ann-Marie O'Dea replaces Stuart Tragheim as AFM chair

Andy Morris named vice-chair

clock 01 March 2024 • 1 min read
Bluezone upgrades life cover with Shepherds Friendly partnership

Individual Protection

Bluezone upgrades life cover with Shepherds Friendly partnership

Life cover for Type 2 diabetes

clock 02 October 2023 • 1 min read
PDG updates Claims Charter signatories amid claims delay frustration

Insurer

PDG updates Claims Charter signatories amid claims delay frustration

Claim assessment times is new measure for 2024

clock 17 August 2023 • 2 min read
Trustpilot: The new industry standard for judging service quality?

Individual Protection

Trustpilot: The new industry standard for judging service quality?

“Anyone who says reviews are not an ego boost is lying”

clock 06 April 2023 • 5 min read
Trustpilot: The impact on business volumes and brand reputation

Individual Protection

Trustpilot: The impact on business volumes and brand reputation

“A satisfaction metric that is absolutely crucial to measure and monitor performance”

clock 05 April 2023 • 5 min read
Shepherds Friendly pays out £2.25 million in 2022

Income Protection

Shepherds Friendly pays out £2.25 million in 2022

Total pay outs hit 96.2%

clock 30 March 2023 • 1 min read
Nuffield Health to provide rehab support for Shepherd's Friendly

Income Protection

Nuffield Health to provide rehab support for Shepherd's Friendly

Extends existing partnership

clock 09 January 2023 • 1 min read
COVER Customer Care Awards 2022: Winner's gallery

Insurer

COVER Customer Care Awards 2022: Winner's gallery

All of this year's winners

clock 30 September 2022 • 1 min read
Shepherds Friendly launches on Iress Exchange

Income Protection

Shepherds Friendly launches on Iress Exchange

Simplification of advice process

clock 04 August 2022 • 1 min read
Most read
01

Aviva enhances fracture cover benefit

25 November 2024 • 1 min read
02

Most firms unable to meet bereavement claims performance levels: FCA

22 November 2024 • 3 min read
03

Half of parents able to get by for six months without income

25 November 2024 • 1 min read
04

Opportunities for the life insurance industry from Budget proposals

22 November 2024 • 4 min read
05

Barnett Waddingham appoints non-exec chair

25 November 2024 • 1 min read