Neil McCarthy

At policy application and on-risk stages

“Bad firms seem to find loopholes around these kinds of rules”

Supporting the operational side of the organisation

Heath Protection, Towergate Health & Protection and Onestopmortgageshop

"Let’s hope to see some examples of real innovation from the industry in the second half of the year"

To improve claims process

New guides launched

Neil McCarthy to act as chair on interim basis

"I have been very lucky...I have really enjoyed the work I have done"