IFAs

"Firms must also understand the characteristics of any consumer who experiences harm or a bad outcome"

“Dilution of the IFA sector cannot be in the interests of the financial sector”

“People need to know what fantastic services are available to them”

"There is work that you guys are going to have to do"

'Choosing the right moment to raise the subject of protection is about personalising the protection conversation'

204 IFAs surveyed