Financial Ombudsman Service

Regulator has overcome ‘biggest stumbling blocks’ in rule implementation

Compulsory jurisdiction and voluntary jurisdiction set for overhaul

"I believe that the majority will come to agree with my viewpoint"

Boosting consumer protection

‘Poor sales practices’

Effective from 29 July

“Authorised” scams increased to 9,370 complaints

Replacing Nausicaa Delfas

LifeSearch and Reassured executives go head-to-head on advised vs non-advised debate

More detailed guidance, 'fairer' outcome