Financial Ombudsman Service

FOS to change funding model levy, trial new group fee arrangement

Regulation

FOS to change funding model levy, trial new group fee arrangement

Compulsory jurisdiction and voluntary jurisdiction set for overhaul

clock 17 November 2022 • 2 min read
Alan Lakey: The case against stand-alone critical illness

Critical Illness

Alan Lakey: The case against stand-alone critical illness

"I believe that the majority will come to agree with my viewpoint"

clock 14 November 2022 • 5 min read
FCA's regulation of funeral plans comes into force

Regulation

FCA's regulation of funeral plans comes into force

Boosting consumer protection

clock 29 July 2022 • 2 min read
FCA rejects funeral provider's application for authorisation

Regulation

FCA rejects funeral provider's application for authorisation

‘Poor sales practices’

clock 29 July 2022 • 2 min read
FCA lists 14 funeral plan providers that will not be authorized

Regulation

FCA lists 14 funeral plan providers that will not be authorized

Effective from 29 July

clock 25 July 2022 • 2 min read
Insurance complaints topped 33,000 in 2021: FOS

Insurer

Insurance complaints topped 33,000 in 2021: FOS

“Authorised” scams increased to 9,370 complaints

clock 28 June 2022 • 1 min read
FOS appoints new CEO and chief ombudsman

Regulation

FOS appoints new CEO and chief ombudsman

Replacing Nausicaa Delfas

clock 09 June 2022 • 2 min read
Protection Review: Does a sales culture have a place in protection?

Adviser / Broking

Protection Review: Does a sales culture have a place in protection?

LifeSearch and Reassured executives go head-to-head on advised vs non-advised debate

clock 09 December 2021 • 3 min read
Ombudsman updates distress and inconvenience compensation guidance

Regulation

Ombudsman updates distress and inconvenience compensation guidance

More detailed guidance, 'fairer' outcome

clock 15 October 2021 • 2 min read

Critical Illness

Alan Lakey: Stand-alone CIC or not?

'There doesn’t appear to be any sound reasons for selecting a stand-alone plan'

clock 09 July 2021 • 4 min read
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