Customer service, we are constantly told, is a prime way to differentiate between insurance providers.
Adviser networks had half of the complaints against them referred to Financial Ombudsman Service (FOS) upheld in the first six months of the year.
The NHS in Scotland could charge patients for services if plans recommended by an influential adviser to the Scottish Parliament finance committee are implemented.
Over half of UK adults are worried they won't be able to afford to look after their health into old age, according to a new report.
Westfield Health will absorb January's 1% insurance premium tax (IPT) rise instead of passing it on to policyholders.
An accountant has been convicted of defrauding cash plan provider Westfield Health.
Bupa promises new products will be launched in the next six months and into 2011 as it announced a steady performance for the first half of 2010.
Half of private medical and dental insurance complaints received by the Financial Ombudsman Service (FOS) have been upheld in the first quarter of the year.
A streamlined health cash plan providing cash back on the most frequently claimed health costs, has been launched by Engage Mutual.
The Association of Medical Insurance Intermediaries (AMII) is doubling the number of complimentary places available at its conference.